Store Policies

Welcome to Pumper Pets Care. By using our website and placing an order, you agree to the following policies.

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1. Orders
All orders are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order at our discretion.

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2. Pricing
All prices are listed in the applicable currency and may be subject to taxes depending on your location. We reserve the right to change prices at any time without notice.

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3. Shipping
We ship to countries within the European Union. Delivery times may vary depending on your location. Any estimated delivery times are provided as guidelines only.

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4. Returns and Refunds
Customers may request a return or refund within a specified period after receiving the product (e.g., 14 days, in accordance with EU consumer laws). Items must be unused and in original condition. Refunds will be processed after the returned item is received and inspected.

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5. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us immediately at pumperpetscare@gmail.com so we can resolve the issue.

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6. Payment Methods
We accept secure online payments through trusted payment providers.

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7. Intellectual Property
All content on this website, including images, logos, and text, is the property of Pumper Pets Care and may not be used without permission.

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8. Contact
For any questions or support, please contact us at:
pumperpetscare@gmail.com

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9. Changes to Policies
We reserve the right to update or modify these policies at any time without prior notice.